FAQs
FAQs
What areas do you service?
We proudly serve the entire San Francisco Bay Area, including the East Bay and Peninsula communities.
Are your cleaning products safe for pets and children?
Yes, we use eco-friendly, non-toxic products that are completely safe for both pets and children.
Do you offer both residential and commercial cleaning?
Absolutely! We provide customized cleaning services for homes, offices, apartment buildings, schools, and more.
Are you licensed and insured?
Yes, we are fully licensed and insured to give our clients complete peace of mind.
What types of cleaning services do you offer?
We offer regular maintenance cleaning, deep cleaning, move-in/move-out services, post-construction cleanup, and more.
Do I need to be home during the cleaning?
That’s up to you! Many of our clients provide access and return to a freshly cleaned space.
How do I book a cleaning appointment?
You can easily book online, call us directly, or request a custom quote through our contact form.
What’s included in a standard cleaning?
Our standard cleaning includes dusting, vacuuming, mopping, kitchen and bathroom cleaning, and general surface sanitizing.
Do you bring your own cleaning supplies and equipment?
Yes, we bring all the necessary supplies and professional-grade equipment to every job.
How long does a typical cleaning take?
It depends on the size and condition of the space, but most residential cleanings take 2–4 hours.
Can I customize my cleaning service?
Definitely. We’re happy to tailor your cleaning to your specific needs and preferences.
What if I’m not satisfied with the cleaning?
Your satisfaction is 100% guaranteed. If something’s not right, we’ll return and make it right—at no extra cost.
Are your staff trained and background-checked?
Yes, all of our team members are thoroughly vetted, trained, and experienced in professional cleaning.
How often should I schedule cleaning?
That depends on your lifestyle or business needs. We offer one-time, weekly, biweekly, and monthly cleaning options.
What’s your cancellation or rescheduling policy?
We kindly ask for at least 24 hours’ notice to cancel or reschedule without a fee.
Are you worried about the cleanliness of your space?
Let us help you! Cleaning services are our specialty, and we offer a complete range of cleaning and maintenance services. Get a free estimate!
